Double Door Overhead Cabinet w/ Panel Top - 12" Depth
All aluminum cabinetry from Matchless Cabinet is proudly Made in the USA.
Customer Reviews
Finally had a chance to install the cabinets yesterday. Cons - no predrilled holes for mounting. I can see why you’d maybe not drill the backs, but side holes to tie adjacent cabinets (with punch outs in case that’s not how you were going) would’ve made installation easier. The bottom, built in shelves are not consistent. Some spring up, some sit flat. For the price point, reads as cheaply designed or executed. The instructions don’t tell you how to adjust the hinges and one of them had shifted in shipment so didn’t successfully quiet-close. That was a miss from a customer experience. Two of the cabinets had a scratch on the top - didn’t bother me as not visible, but again, for the price - reads as poor packaging. Ditto the wear through of the metal where the two doors meet the bottom face of the cabinet. 3 of 5 had the paint worn completely off from friction/vibration during shipment. At this price point - they could easily have put a piece of tape in those spots - I’m sure it happens all the time. Would have expected that given the price. Finally, they told me the shipping company would call and arrange a time for delivery. Nope, they call and tell you when they H they are showing up. Someone either needs to be there (to inspect and receive) or they ship them back. Didn’t appreciate that last minute surprise.
I tried to upload a video of the bounce in the bottom shelf, but although it says you can upload video, you can in fact - not. The circles are around the spots where the paint was rubbed off during shipping.
Pros, they look good. Like the color options. The handles are nice. But is that what you want to hear as the pros as the manufacturer?
Hi Karl -
Unfortuantely, this is the first time we have heard from you on these issues, and now that you have them installed it makes it a bit difficult for us to remediate the situation.
The bottom shelves should sit perfectly flat, but combined with the other issues we can assume that they were damaged in shipment and that is causing some of the issue. Either that, or the way in which they are installed is causing a slight 'twist' in the cabinet body. The wearing / rubbing from friction is not common, unless things were mis-handled by the carrier.
On your other concerns - we do not pre-punch holes into the sides. Our system is modular and this would cause it to be seen on the ends where the sides are exposed. And, as our install instructions point out, self tapping screws (included) are all that are needed to connect the cabinets side to side, and it's simply for clean alignment. We intentionally design this way so that the finished, installed product looks intentionally clean without excess and unnecessary holes and knockouts. Details on how to adjust hinges can easily be obtained by a quick email to our customer service team.
We do make it clear in our delivery instructions (shown and requiring attestation before payment, then in confirmation emails) that you do need to be present in order to take delivery, and that they should be inspected upon delivery. I can see here that it's been over 2 weeks between delivery and when you installed. We really stress this inspection, as if more than a few days passes by, our ability to leverage our shipping insurace coverage is gone.
The approximate timing is given as well, that your cabinets will ship 2 weeks after order, and then you will hear from the shipper within a few days to receive the delivery. Of course, they will call and suggest a time and day for the delivery, but you can (within reason) ask for different days/times that can work better for your schedule. If this did not occur, we apologize. If you had reached out to us with this concern at the time, we would have helped to accomodate an optimal delivery window with the shipper.
If you'd like to discuss the quality concerns and damage, please reach out to support@matchlesscabinet.com and we will see how we can help resolve.
Thanks
Jason