Single Drawer Cabinet w/ Wastebasket Pullout - Patio Line
I ordered the Matchless Cabinets and three weeks later they were delivered to my garage. Very high-quality with an excellent finish. They went together smoothly and the doors and drawers were snug and operating perfectly. Derek was amazing to work with and made the process seamless.
Almost ordered a fusion cart based on pictures of different color combinations but Marchmess customer service recommended the color samples to be sure. The color samples are actual pieces of the material in the actual color. It makes a big difference. We ended up ordering a completely different color combination than we originally thought.
there are several very nice texture and colors.
Thought the blues could have been a bit lighter but found the
perfect match for our needs which is Ash.
It's nice to see the colors out in the area they will actually be.
The color samples are very very nice. Made of powder coated aluminum in all the available colors. We plan to order the cabinets soon.
Received Matchless color samples which was completely worth it! Helped me select exactly what I wanted.
Extremely pleased with cabinet and customer service. Very well built product.
I really liked that the samples are on the actual material the cabinets are made of. I was worried that they would just be color cards. I do wish that the navy, in both matte and glossy, were more of a substantial blue. The navy is so dark it looks like a faded black. A nice shade of blue would be great.
The cabinet is beautiful matte black with arctic vein counter, side shelf, and cover. We love it and was easy to assemble and grill slid right in! Just love it, great quality!!
The table looks fantastic everything arrived and was better than it even looked on the site. It only took about two weeks to ship and arrived shortly after. I’m getting everything setup and very happy with the quality. There was one snafu with delivery where a drawer got damaged but one email and Jason told me it would be taken care of.
I would like to gave seen one sample of the size and quality of cabinets that would be ordered
Excellent large tumbler, great for multiple uses. I love the hot or cold lid with the flexible straws. This is my go-to road trip coffee mug that saves me from stopping to get additional cups. Keeps drinks warm/cold for hours. Thanks Matchless!
Amazing customer support again. I reached to Matchless about a gap I had after my fridge installation. They asked for measurements and made a custom piece to fill the gap. Really appreciated. Best company ever. So happy to have selected them for my outdoor project.
Finally had a chance to install the cabinets yesterday. Cons - no predrilled holes for mounting. I can see why you’d maybe not drill the backs, but side holes to tie adjacent cabinets (with punch outs in case that’s not how you were going) would’ve made installation easier. The bottom, built in shelves are not consistent. Some spring up, some sit flat. For the price point, reads as cheaply designed or executed. The instructions don’t tell you how to adjust the hinges and one of them had shifted in shipment so didn’t successfully quiet-close. That was a miss from a customer experience. Two of the cabinets had a scratch on the top - didn’t bother me as not visible, but again, for the price - reads as poor packaging. Ditto the wear through of the metal where the two doors meet the bottom face of the cabinet. 3 of 5 had the paint worn completely off from friction/vibration during shipment. At this price point - they could easily have put a piece of tape in those spots - I’m sure it happens all the time. Would have expected that given the price. Finally, they told me the shipping company would call and arrange a time for delivery. Nope, they call and tell you when they H they are showing up. Someone either needs to be there (to inspect and receive) or they ship them back. Didn’t appreciate that last minute surprise.
I tried to upload a video of the bounce in the bottom shelf, but although it says you can upload video, you can in fact - not. The circles are around the spots where the paint was rubbed off during shipping.
Pros, they look good. Like the color options. The handles are nice. But is that what you want to hear as the pros as the manufacturer?
Hi Karl -
Unfortuantely, this is the first time we have heard from you on these issues, and now that you have them installed it makes it a bit difficult for us to remediate the situation.
The bottom shelves should sit perfectly flat, but combined with the other issues we can assume that they were damaged in shipment and that is causing some of the issue. Either that, or the way in which they are installed is causing a slight 'twist' in the cabinet body. The wearing / rubbing from friction is not common, unless things were mis-handled by the carrier.
On your other concerns - we do not pre-punch holes into the sides. Our system is modular and this would cause it to be seen on the ends where the sides are exposed. And, as our install instructions point out, self tapping screws (included) are all that are needed to connect the cabinets side to side, and it's simply for clean alignment. We intentionally design this way so that the finished, installed product looks intentionally clean without excess and unnecessary holes and knockouts. Details on how to adjust hinges can easily be obtained by a quick email to our customer service team.
We do make it clear in our delivery instructions (shown and requiring attestation before payment, then in confirmation emails) that you do need to be present in order to take delivery, and that they should be inspected upon delivery. I can see here that it's been over 2 weeks between delivery and when you installed. We really stress this inspection, as if more than a few days passes by, our ability to leverage our shipping insurace coverage is gone.
The approximate timing is given as well, that your cabinets will ship 2 weeks after order, and then you will hear from the shipper within a few days to receive the delivery. Of course, they will call and suggest a time and day for the delivery, but you can (within reason) ask for different days/times that can work better for your schedule. If this did not occur, we apologize. If you had reached out to us with this concern at the time, we would have helped to accomodate an optimal delivery window with the shipper.
If you'd like to discuss the quality concerns and damage, please reach out to support@matchlesscabinet.com and we will see how we can help resolve.
Thanks
Jason
It’s always nice to see what you’re getting beforehand and these samples confirmed my decision.
Great cabinet. Heavy constructed unit. Locks, drawers and doors work great. Heavy duty wheel makes moving around a breeze even with extra large green egg installed. A great product!
The Fusion Grill Cart was a perfect fit for what I was after. I had some great back-and-forth emails with Jason to make sure it would work for me, and the color samples were very helpful. The cart was pretty easy to move around once you get the wheels on it—and I did that in my driveway right after delivery.
The propane tank cutout was more trouble than I expected, but a pry bar with some gaffer tape on it to avoid any scratches worked very well. Getting the Kamado into the counter cutout was an engineering feat for me and the wife, but it worked out in the end without too much trouble.
I love all the storage space, and the hardware on both the drawers and the doors is solid and well-built.
Really great product. Worth the cost considering the quality.
Hi Geoffrey -
Thanks for the feedback on the LP tank knockout - we are working on making that process of removal easier.