The whole process was great.
Questions answered quickly and with details
The product is exactly as advertised.
A very great experience!
It always feels like a bit of a risk to buy an item like this without seeing it in person, but that is no problem with Matchless. We are really impressed with the quality of this piece, and the attention to detail (gaskets, door latches, finish) is excellent. Also, our cart was properly packed in a sturdy pallet / crate and arrived without so much as a smudge on it. Very happy!
Cabinet arrives damaged, but this is the carrier's fault. Once I get a replacement, I realize that a hole for my BGE was never cut into the counter - definitely their fault. A replacement counter gets sent out, only to be a slightly different color variation arctic vein. So now I have to dispose of both a cabinet and a counter...
Hi Jared- we apologize for the combination of issues. However, this is the first we have heard of an issue with the finish on the replacement piece. Our team will be reaching out to you on this.
As well, our intent has not been for you to dispose the incorrect items. We simply needed you to hang onto them until our freight insurance carrier lets us know we can have them removed and disposed of for you. Again, our team will reach out to help remedy this for you.
Thanks
I like the color sample set I received, will be placing an order soon.
The samples are great. They aren’t small plastic pieces. Great examples to figure out the color we want.
I bought this for my son in law as a gift. I let him choose whatever he wanted, and I added a cover. It looks magnificent. He was very pleased. The delivery team was excellent as well. It was packaged very carefully.
The team was a pleasure to work with. The cabinet was delivered on time, packaged well. No issues. Love the quality. Great Job!!
Product arrived exactly as described and we love it. We had a few questions when ordering, especially about the correct insert for our Blackstone, and the team responded to our emails very quickly. Great product and excellent customer service. Highly recommend!
I received the requested color samples quickly. The number of choices was unexpected, welcome and designed to fit easily into any deck or patio decor. The samples themselves were of adequate size to allow satisfactory comparison of multiple colors. Based on these samples we were quickly able to make selections and place an order.
I’d like to use this opportunity to give a big shoutout to Mark McIntosh who provided quick and exemplary customer service in answering some questions about the available colors of the add-on side shelves.
The team at mattress was amazing and so helpful and my cabinet was exactly as good as I was hoping and a perfect fit
Love my new grill
Very high quality
Service could have been better. I needed help with gas lines and they were not particularly helpful, nor were the instructions
We won’t need to roll our cart around so ordered the leg kit. Very sturdy and easy to attach to the Fusion Grill Cart. Definitely worth it!
Wow! This is an extremely well-made grill cart cover! I feel very confident that it will protect our new awesome Fusion Veill Cart!
Very nice selection of colors to choose from!
Thanks for the quick service.
Great looking cart, XL Green Egg fits well. Entire process of ordering, delivery, and set up works well. Only issue so far is it rained the first time, and the countertop has a big spot were the water pools up and sits on the countertop (I have XL Egg on one side and counter on other side)... guess I need to use a towel to clear it. Would be better if it was designed to have the water run off instead of pooling on the top.
This is how to run a company. Free samples of every color. Could not ask for anything more. Thanks!
First of all Jason was very responsive to all of my questions! Had no problem with ordering or shipping. The best moment was opening up the well-protected Fusion Grill Cart once it arrived and knowing immediately that I had made the best decision. It is so nice looking, so well-built, and I can’t wait to smoke a turkey in the safely cradled Egg next week. Do you yourself a favor and order one right now.
Single Drawer Cabinet w/ Wastebasket Pullout - Patio Line
I ordered the Matchless Cabinets and three weeks later they were delivered to my garage. Very high-quality with an excellent finish. They went together smoothly and the doors and drawers were snug and operating perfectly. Derek was amazing to work with and made the process seamless.
Almost ordered a fusion cart based on pictures of different color combinations but Marchmess customer service recommended the color samples to be sure. The color samples are actual pieces of the material in the actual color. It makes a big difference. We ended up ordering a completely different color combination than we originally thought.
there are several very nice texture and colors.
Thought the blues could have been a bit lighter but found the
perfect match for our needs which is Ash.
It's nice to see the colors out in the area they will actually be.