The product was well packed but the box was pretty beaten up in transit. However that did not affect the product itself. High quality product with excellent customer services. Table was sturdy, well built and had great lockable runners. I had an issue that the CS manager personally dealt with to a most agreeable conclusion. Fantastic all round!
The quality of the cart and fit of the appliances is excellent. The only reason I didn't give it 5 stars is that the standard hose on the Halo 3B won't reach the propane tank location on the cart, which was a bit of a surprise. Maybe including an extension hose, or at least mentioning it would have been useful.
Otherwise, great product.
Hi Stephen-
We are happy to hear you're enjoying your Fusion Cart. It looks great!
Regarding the hose: we actually do have a callout to this in the product description, in bold:
'Certain griddles or grills may require accessory components or hoses for hookup.'
We support dozens of different gas appliances, but the gas hookup itself is considered a function of the appliance, and the manufacturer's guidelines have to be followed. For these reasons, it's not something we could supply with the cart.
We hope you have a great experience cooking on your Fusion Cart! Thanks!
The grill cart is very well built and exactly as described. What I really appreciated are the fine details such as the bottle opener, already installed garbage can, and additional drawer panel in case the garbage can was not desired. The communication and delivery were great as well. Very pleased with my purchase. Thank you!
Great colors - good combination choices! Will probably make purchase next month.
Tiles were perfect size, big enough to get an idea of color and texture. Easily could put up next to other items for checking. Also great for determining the metal thickness! Perfect. Will be ordering several outdoor islands soon!!!!
Well built and met every expectation I had. Customer service is impeccable. My husband is very hard to please and he doesn’t have a single complaint
I worked with Derek who was patient with changes and responded quickly each time. He was excellent. Now I await the cabinets. Thank you Derek.
The color samples are fantastic! It made choosing the color of my grill cart so much easier.
Thank you Derek for your constant support and terrific customer service and assistance!!! Can’t wait to send pics next week!!
Product quality is impressive. Communication during the ordering process was excellent. I ordered the wrong product and they helped me work through the correct items required for my cabinets. Thanks.
I don’t write many reviews but in this case I will make an exception. I needed a grill for both my Green Egg large and minimax. I have been looking for a while and came upon the Matchless website. My new DUO grill was delivered in spectacular packaging (8 foot pallet top and bottom). There wasn’t a scratch or mark on it. It came pretty much fully assembled except for the side shelf which was easily installed if you can use a drill and follow directions. This is a heavy duty grill cart not the stuff you see at the warehouse places. It’s heavy and has a lot of counter top space. Love the little side features like the can opener and the trash can convertible to a solid shelf (which is what I am going to do for the extra storage). Customer service was fantastic. I contacted them on a weekend (Saturday night) and they replied. Sent me samples. The whole process was simple, easy and reasonably priced. I wouldn’t hesitate to order from them again, which I might just do if I end up getting more eggs and the Blackstone. Great company and product. Thanks!!
Very happy with our outdoor kitchen setup from Matchless. The design and ordering process was smooth and the cabinets came when expected. Pretty easy to put together, but the metal shards from the self-tapping screws need some cleanup. Mark in Sales was a great help and very responsive .
Love the cabinets and can’t say more about the customer service. These guys are great!
The samples are excellent - large enough to really get an idea of the colors/patterns - good quality material as well
I've spent the last year researching and planning, from appliances to cabinets and carts. I couldn't be happier with my choice to go with grill carts from Matchless. The quality is impeccable and a true value. The hardest decision during the whole process was choosing the colors for the grill carts. I highly recommend getting the color samples to make your selection easier. Since we live in FL we selected the gloss white cabinets and the arctic vein countertops. In the sun, they were about 25 degrees cooler than some of the darker colors.
